We will manufacture the order of our customer as per need and size of the client that’s why any mistake in placing the size of the order will not be taken as our responsibility we will not provide exchanged an order and not return it so while placing your you should take care and carefully see the size charts which is displayed on your screen. If by mistake you would chose the wrong size then change it as early as possible within the time duration of 24 hours.

Theft of personal information

It is in the thought of some people that information carrying in mobiles and credit cards are not as much important as other things so those should keep in their mind that if this information goes into some wrong hands or internet terrorists they will misuse it and make you an identity theft. It can develop a big problem for you, and can destroy your good life. The Central bank provides you the complete details about the identity theft you should simply check it up to date from your bank information as well.

We at starsjackets.com provides you complete security and assurance of your personal account information. We never give your information nor sell it to any other at any cost as the trust of our clients is our first priority.

Critical Information

For receiving the desired order on time you should give the following details to us and as per guaranteed we surely protect it.

Your Name
Exact Billing Address
Your Cell Phone Number
Your Delivery Address
Your Credit Card Details

We make all the efforts to hide your information from others as this detail is highly sensitive. In this regard, we follow strict guidelines.

Alterations in the privacy policy

It is important and necessary for our customers to visit our site day to day as we update and make amendments in different policies and also delivers different discount offers. It will provide you many interesting information and details so visit it regularly to remain in touch with us. Here we also affix about the most recent privacy policies that we run on your email addresses.

Since we process our orders according to your selected size and color so starsjackets.com has no direct control over the size or color. We don’t refund for any wrong size and color for any type of order so it is necessary that cautiously confirm your size before predating your order. For this size chart are given on our website. If you have any issue of size, email us @ sales@starsjackets.com

What if the jacket don’t fit me perfectly?
It is not an issue simply sending it within 7 days in the reusable condition and we will mail the substitution. Neither refund nor exchange will be provided for custom-made orders according to your body size, as it was made of your size and we cannot sell it to someone else. The shipper shall be borne by the Buyer.

We don’t give either repay or give back or exchange for any clothing, if it is more than two items purchased in a single transaction. This is to prevent the practice of ordering unlike products for testing purpose and finally select one.

No product or color or size will be changed after 24 hours of confirmed order as it goes for processing.

The order will be cancelled on the conditions as follows:

A. There is a 25 % deduction on the total amount within 3 days from your order confirmation for cancelling any garment’s order
B. There is a 45% deduction on the total amount, If you cancel an order within 7 days,
C. After 7 days of the order verification, no cancellation will be honored

Before mailing the new order, our quality managing division survey the product for quality purpose. If the clothing is damaged while shipping time period, you will get another product with priority delivery at our cost.

If we are incapable to verify that the delivery was sent off to your address, we will make a full refund accompanied with shipment costs.Refunds will be offered if we take more than 29 working days after receiving payment from the purchaser.

What personal information is collected?
We need some details and information to provide you with our services, we took it at the time of registration and match with our requirements such as customer’s name, address, email address, contact info.

How this information will be used by the company?
The information collected by us is used to keep you updated from any changing made on our website and also for promotional offers that we offer 3 to 4 times in a month.

How this information will be transferred to third party companies?
We don’t share your details with tertiary parties for any marketing purposes except as disclosed in this Privacy Policy or at the time you supply us your information.

How you use cookies?
Like other websites, we use cookies to gather additional data to improve our services. Cookies are used to save the search preferences, to make the pages you visit frequently relevant to you, and to count number of visitors come to our page, and to help you shield your data.

Provide instructions on how users can modify or delete their personal information?
Our customer can simply log into an account and easily makes changes in the personal information or modify the personal info to make our website user friendly.

Provide instructions on how users can opt out of future communications?
You can simply opt out of our services at any time, just click the “opt-out” and you will be unsubscribed from our services. You can also opt out from our services by sending us an email to our sales unit by mentioning that you want to opt out of our promotional emails. Just email us at sales@starsjackets.com